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All bookings are subject to these Terms and Conditions. Variation to the Terms and Conditions may be made from time to time and if you agree to any of my services you agree to the terms and conditions, as outlined herewith.
My charges are set out on my website. You will be deemed to have accepted the charges of A DOG’S BEST FRIEND upon confirmation of your booking.
A DOG’S BEST FRIEND’S charges are payable in consideration of the service's that I operate.
On occasions A DOG’S BEST FRIEND at its sole discretion may proceed with a booking without advance payment of its charges. If the charges are not paid within ten days of the invoice A DOG’S BEST FRIEND reserves the right to charge an administration fee of 25% each and every week the account is unpaid.
Cancellations
If you have a regular daily dog walking service you must give at least 48 hours notice to cancel or you will be charged in full.
A 30% deposit for all new clients will be required & is not refundable if your booking is cancelled with less than 2 weeks notice of your booking.
Your Pet
I cannot accept bookings for badly behaved or aggressive animals. A DOG’S BEST FRIEND may terminate an engagement immediately if it is reasonably thought that a Pet is badly behaved or aggressive either towards humans, animals or property. You will be liable if your pet injures a third party, any property or any other dog.
Please note The Control Of Dogs Order 1992 mandates that any dog in a public place must wear a collar with the name and address including post code of the owner engraved or written on it or engraved on a tag, whether the dog is chipped or not.
You must ensure that your Pet is in good health and free from fleas and is adequately wormed. If A DOG’S BEST FRIEND believes that your Pet is not in good health I reserve the right to seek veterinary advice on your behalf and you will be liable for the veterinary fees.
If it becomes necessary, your animal will be taken to a veterinary surgeon. You are responsible for any fees that are reasonably incurred during your absence or during the course of an assignment.
Owner undertakes to make full disclosure of any quality or characteristic which might make your dog not suitable for dog walking including behavioural or health problems, anti-social behaviour including aggression, or excessive loud barking/whining. Failure on the part of the owner to disclose any matter I reserve the right to cancel our agreement with immediate effect.
All efforts will be made to contact the owner in the event of an emergency. I recommend owners provide me with a contact number of a trusted 3rd party should I be unable to make contact. However, I reserve the right to make decisions regarding your dog’s health provided it is at all times acting in the best interests of the dog and on the advice of a veterinary surgeon. Owner is responsible for payment of any veterinary fees incurred by me.
Owner accepts full liability for any loss or damage caused by the dog whilst in the care of A DOG’S BEST FRIEND.
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